Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.8

About this business

Location details

4345 Park Rd, Charlotte, NC, 28209, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.851 reviews
Select a rating
Xavier Gomez's profile image
Xavier Gomez 
a month ago

I had an absolutely amazing experience at Chase! Jamisha assisted me with opening a business bank account and a credit card, and she was absolutely outstanding. Her professionalism, expertise, and positive energy made the whole process smooth and enjoyable. I felt completely supported and confident throughout. Thank you, Jamisha, for going above and beyond—truly exceptional service! I highly recommend her! 

Gavin Orban's profile image
Gavin Orban 
a month ago

Had a super easy time at this chase, Mr. Ramirez got us in and out in no time. He caught that we possibly had credit fraud on a couple of my wife's transactions and got her a new card the very next day. He was super professional and quick, I have a chase much closer to my house than this but I may have to just keep coming back here! 

OM YOGA's profile image
OM YOGA 
2 months ago

Went to close my account and with an EMPTY lobby I still had to wait over 20 minutes and finally went to the teller myself. After that the employee came out of their office to offer assistance. I was done at that point. The teller was competent.I would not say friendly. Having been a banking with chase for over five years, I was the relief that I felt to never have to go back into that building or have to deal with any of their customer service. Because i'm not a customer. I'm a retail object. HUGE RELIEF TO NEVER HAVE TO GO... read more

Annie D's profile image
Annie D 
2 months ago

I spoke with someone from this branch a few days ago. I thought | was calling the one in South Park but could not confirm that with the rep who answered. I asked her which town the branch was in and she said it was Charlotte. I said I knew that but what part of Charlotte? There are a couple locations in Charlotte. Was it SouthPark.. Cotswold... She said Charlotte is the town. Clearly she did not want to help me, but I explained my situation and made an appt anyway. Today I called a different branch and they provided much mor... read more

Armanii Jackson's profile image
Armanii Jackson 
4 months ago

Terrible literally came to open a business account on Friday 23rd. I got there at 4:30 the lady who came over had such an attitude. I get you want to leave by 5 sis. But business is business and it takes only 15-30 minutes to open an account. She kept constantly reminding me how long I would have to wait. And how long the process would take. I could already tell this isn’t the place for me. Just by the way she looked at me as if I didn’t belong there. I’ll take my business elsewhere. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 51 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com