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Chase Bank

3.2

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

7 Palmer St, Roxbury, MA, 02119, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.216 reviews
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Ami Boston's profile image
Ami Boston 
on Google
2 days ago

Dear Chase Bank Management, I am writing to formally file a complaint about the disgraceful, hostile, and possibly discriminatory treatment my sister and I endured at your 7 Palmer St, Roxbury, MA 02119 branch on July 9, 2025, between 11:40 AM and 12:00 PM, at the hands of your employee named Aires (or Irish). We visited the branch to purchase a money order for our new apartment lease, as requested by our property manager, who was waiting for us to return with the payment. What should have been a simple and straightforward t... read more

Nicauri Soriano's profile image
Nicauri Soriano 
on Google
5 months ago
Garth Blake's profile image
Garth Blake 
on Google
8 months ago
Alisha Caliman's profile image
Alisha Caliman 
on Google
a year ago

I came on a Tuesday and there were 3 people “working”. They said they could help me in a few minutes, but stayed behind the counter just talking to each other about work commutes etc. I waited for 15 minutes and left. There were two other people who came in behind me. No one was helped. What a waster of a beautiful building 

Hsuan-lei Sung's profile image
Hsuan-lei Sung 
on Google
a year ago

Chase is always great. Even if this branch got bad review, I'm sure it is still better than any other banks in the area. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 16 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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