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Chase Bank

3.5

About this business

Location details

31 William C Kelly Square, East Boston, MA, 02128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.535 reviews
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tarneisha reynolds's profile image
tarneisha reynolds 
2 weeks ago

I went to this location the other day and was to withdraw $31.00 so I had to go inside to a teller. I was greeted very warmly by a beautiful young lady by the name of Ami. During the transaction we began talking about the current economic state and how hard it is. I informed her that I had been out of work for a while but I start a new position soon. Ami offered to go over both my accounts and reversed a few of the fees. Id like to highlight not only the great customer service displayed with knowledge and efficiency but as w... read more

Alberto Serrano's profile image
Alberto Serrano 
2 weeks ago
Victor Pearson's profile image
Victor Pearson 
a month ago

Came here and the atm machine is closed can’t even get in what’s the point of having a card if chase is deactivating the doors in a big city like this is absolutely astounding!!!!!! Now I’m stranded looking for another chase atm @ 3am in the morning!!!!!! 

Eutaw Street's profile image
Eutaw Street 
a month ago

Could be better. They always seem busy and we feel like an afterthought. Sorry for interrupting your lunch kinda feel. Also, we had a racial incident with them, and the manager mended it. But the recent incident in Atlanta puts it in a new light. 

Robert Lewis's profile image
Robert Lewis 
a month ago

Absolutely love this bank! The staff are always so friendly and helpful, making my banking experience stress-free. I appreciate their quick service and the convenient location – highly recommend! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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