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Chase Bank

3.1

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1600 Basswood Blvd, Fort Worth, TX, 76131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.144 reviews
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Chandra Bhandari's profile image
Chandra Bhandari 
on Google
a week ago

Waited over an hours and still wasn’t helped.very bad costumer service. Staff kept assisting people who came in after me. Complete waste of time .🤮🤮🤮Rude and unprofessional.actted like I was bothering them just by asking a simple question. Kristen Bartosh they mention me next week but just 5 minutes works done stupidly customer service .Nobody seemsed to know what they were doing.passed me around from one person to another without any resolution. Dirty table, rude service,and overpriced for the quality.never again. 🤮🤮🤮... read more

Efren Duron's profile image
Efren Duron 
on Google
a month ago

This is a wrong location 

Sheyenne Hill's profile image
Sheyenne Hill 
on Google
3 months ago

I had a deeply disappointing experience at this Chase Bank location. From the moment I walked in, I was not greeted or acknowledged by any of the staff, despite the fact that male customers who entered after me were greeted promptly and respectfully. This was not only unprofessional, but it also felt discriminatory and dismissive. In particular, Angela, one of the employees, had a noticeably unwelcoming attitude. Her demeanor was cold and unhelpful. She kept repeating “I don’t open accounts” I was just thinking ok point me t... read more

Sheyenne Hill's profile image
Sheyenne Hill 
on Google
3 months ago

I had a deeply disappointing experience at this Chase Bank location. From the moment I walked in, I was not greeted or acknowledged by any of the staff, despite the fact that male customers who entered after me were greeted promptly and respectfully. This was not only unprofessional, but it also felt discriminatory and dismissive. In particular, Angela, one of the employees, had a noticeably unwelcoming attitude. Her demeanor was cold and unhelpful. She kept repeating “I don’t open accounts” I was just thinking ok point me t... read more

Jd Williams's profile image
Jd Williams 
on Google
5 months ago

Teller with down machine had excessive attitude when notified about address location being wrong in the maps app 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 44 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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