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Chase Bank

3.1

About this business

Location details

2863 Smith Ave, Baltimore, MD, 21209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.123 reviews
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Yehuda Diamond's profile image
Yehuda Diamond 
a week ago

I stopped by this branch today to open a business account and was greeted by an incredibly kind and professional teller who was able to fit me in at the last minute. I really appreciated her help and positive attitude. I also want to recognize the branch manager, who was fantastic: friendly, professional, and easy to speak with. She made the experience much better. Unfortunately, my interaction with Michael was the complete opposite. I was trying to complete a fairly simple task that I have done elsewhere without issue, but ... read more

Sonny B's profile image
Sonny B 
2 months ago

I come here all the time. They are always kind, say hello and ask what I need without me prompting them. Love it here. 

Aaron Nordhoff's profile image
Aaron Nordhoff 
4 months ago

I am a chase customer. I opened my account in Roland Park where I get excellent service, however; when I went to Smith Ave last Friday I spent 40 minutes trying to cash my paycheck (employer also uses Chase) the way I do every week, the young lady told me that she could not cash it even though she could see that my employer had plenty of funds to cover it. Her co worker tried it on his terminal as well but after the young lady had done whatever she did he was unable as well. They made me deposit my check and gave me a rcpt s... read more

Johnny Begood's profile image
Johnny Begood 
a year ago

Get new management. Fix your machines and software. It’s always out of service. Horrible branch 

Chrissy G.'s profile image
Chrissy G. 
a year ago

The staff was rude and unwelcoming toward my mother when she was trying to open a checking account. She took her business elsewhere. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 23 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

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