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Chase Bank

3.2

About this business

Location details

620 Countryside Dr, Columbia City, IN, 46725, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.223 reviews
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Jon Welch's profile image
Jon Welch 
a month ago

I had trouble with a credit card payment that jeopardized my Mortgage & Auto payment. April was excellent in calling card company on my behalf & gave me great options to be successful in getting my house & car payment handled in a timely manner. Thank you April & Chase Team! 

Nick Kruger's profile image
Nick Kruger 
4 months ago

Ridiculous!! Called on five different occasions and nobody ever answers the phone!!! Do better 

Thayet Pendragon's profile image
Thayet Pendragon 
4 months ago

Many thanks to the staff for their help. 

Carly Paulus's profile image
Carly Paulus 
9 months ago

I withdrew my CD because it matured today. I told the lady I was taking it out because it matures today. She never once mentioned that you have to wait till the day after a CD matures to take it out without penalty. I just think I was very clear in taking it out when I did to avoid being penalized. Lack of caring for customers and their money. I could have used that money and I should have been informed I was being penalized for withdrawing early. Even though I was withdrawing the day it matures. Which apparently it too earl... read more

Sarah Fetla's profile image
Sarah Fetla 
a year ago

No way to contact the branch directly via phone. They send me to a call center which has people with heavy accents answer the phone and I can’t understand them. I have charges on my account that are not from me and apparently I can’t speak to a person unless I create time and make a trip into the bank. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 23 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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