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Chase Bank
- Finance
- New York, NY
About this business
Location details
390 Madison Avenue, New York, NY, 10017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All I will say is that Pat working the front entrance area and Ivette working cashbox #45 are incredible employees and deserve a raise. They truly exemplify what it means to have stellar customer service. From the efficiency of their work, to their warm, welcoming, and lighthearted demeanor, to their willingness to help me out at 4:52pm, I have never ever had such a wonderful experience at a bank. These two are worth so much, please show them the appreciation they deserve with a large bonus.
First time leaving a good review about a banking experience, but my man, Albert deserves a huge shout out. I came in to send a wire, explained my situation, and realized an ACH would be more appropriate. Out of the kindness of his heart, Albert took his time to walk me through all the steps. He made sure I was fully taken care of, down to every last detail. Albert, people like you are why I continue to bank with Chase. Thanks again, brother.
This is the only bank that will hold your check for 20 days with no reason, and if you try to figure out what’s going on, none of the representatives are knowledgeable enough to give you a reasonable answer.
Not sure why the negative reviews. I work a block away and often bank here. Clean, large, convenient. Opened another account her and staff was great, hardly waited 10 minutes, and Khalid was wonderful and honest in advising me on my options. Tellers are lovely and fun!
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.7 star rating with 63 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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