Chase Bank

Mark Place 

on Google

3 weeks ago

Received a letter from CHASE giving the reason for debiting our account as a payee had insufficient funds in their account so their check was returned . We called the CHASE customer support phone number requesting verification of insufficient funds in our payees bank account. CHASE chose to not provide the verification. We also called the CHASE branch who also could not verify there letter. Again CHASE customer support said I need to talk with the CHASE branch and the CHASE branch said I need to talk with CHASE customer supp... read more

Douglas Randle 

on Google

2 months ago

There's some genuinely good people who work here. But their bosses, especially the branch manager are heinously aggressive, despite my soft spoken matter of fact responses, to what has been an abhorrent experience with Chase, and Chase customer service. If you haven't figured it out yet, corporate companies don't care about you, and chase certainly is no exception. You have lost a customer for life. Hope you decide to do better for your customers in the future. 

Nathaniel Holmes 

on Google

2 months ago

BIG THANK YOU to Annalysia F, she helped me with everything I needed. Super kind and amazing energy! Best bank experience I’ve ever had to be honest! 

Chris Sheerin 

on Google

2 months ago

I love it when the branch sends you to the online and the online sends you to the branch for the same issue...made a new account referral and the referral opened a business account. Chase did honor either the referral or new business account offers. As mentioned previously, we opened a new account with a substantial deposit. Eight days later, Chase still has the deposit on hold. We know Chase has the money because it was debited from our Schwab brokerage account the same day the check was written. Chase had no problems debit... read more