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Chase Bank
- Finance
- Carson City, NV
About this business
Location details
3883 S Carson St, Carson City, NV, 89701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Went in today to open a business checking. Got frustrated by something and asked to speak to the manager to make my feelings known. When a customer complains, they just want validation and to know someone cares about their frustration. I was not rude, I did not raise my voice, and I stayed respectful. The branch manager's response to my complaint was "you are welcome to not bank here". On top of his comment, his entire demeanor was condescending. I will tell everyone I know from not on to stay away from Chase. Believe the ot... read more
Drive thru ATM is always down. Then the 24hr lobby ATM is only open during banking hours. So being the only chase in town no other ATM your forced to use other bank and get charged. If Drive thru always broke. Let us use lobby it has card access and is always supposed to be open. Or simply fix or stuff right.
I wanted to take a moment to acknowledge the outstanding service I received from Derek today. He went above and beyond in assisting me with my bank account issues. Not only was he incredibly professional and knowledgeable, but he was also kind, patient, and truly cared about resolving my concerns. It's rare to come across such exceptional customer service, and Derek definitely made my experience a memorable one. Please pass on my gratitude, and know that his efforts are deeply appreciated. Thank you, Derek, for making a diff... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.3 star rating with 56 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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