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Chase Bank

3.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1000 Rocky Run Pkwy, Wilmington, DE, 19803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.526 reviews
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Richard Morfopoulos PhD's profile image
Richard Morfopoulos PhD 
on Google
2 months ago

A special thank you to Ben McCarron for being so helpful to my business on behalf of the entire disability and essential healthcare worker communities: you were just super Ben! Mr. McCarron is a "hidden gem" and a true asset to the business community. The rest is now up to my new company. Thank you for your guidance, your mentorship, your due diligence and your business expertise Mr. McCarron. Rakkel and Tamar- you were extremely helpful and supportive as well! I highly recommend Chase bank, and this branch in particular. Wi... read more

Ray Buchta (DDVF)'s profile image
Ray Buchta (DDVF) 
on Google
4 months ago
Kyle Steiner's profile image
Kyle Steiner 
on Google
7 months ago

Zaman Syed is not helpful at all. Told me I’d have the necessary bank docs in 24-48 business days over email. Then once that deadline passed denied saying this and updated the deadline to 10-15 business days by physical mail. This was after he was aware this was my 3rd time visiting a Chase branch to get the paperwork and he knew I needed the situation escalated/expedited. Inaccurate provider of information and also condescending in his behavior towards you. Go to any other Chase branch for help 

Joke Bradt's profile image
Joke Bradt 
on Google
9 months ago

Customer service by Zaman Syed was horrible. Unacceptable patronizing and rude behavior. We were there to open a new checking and savings account. We could have done this online but prefer going to the branch to learn about all the options. For one, he just read turned the computer screen to us and told us to read. Then he explained that if we had a coupon, we could get a bonus for opening a new account but he could not tell us where we could find the coupon (even though it was a Chase bank coupon). We spent 30 minutes searc... read more

Shawn Fan's profile image
Shawn Fan 
on Google
a year ago

Customer service was absolutely fantastic. The worker had us in and out in only half and hour. Got so much accomplished in that time! Very good attitude as well 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 26 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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