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Chase Bank

2.9

About this business

Location details

301 E State St Ste 2, Ithaca, NY, 14850, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.949 reviews
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Erik Ninomiya's profile image
Erik Ninomiya 
a month ago

Shout-out to Elisabetta Ciurieo, who was so helpful when I lost my Chase credit card today while on the road for several months. She sorted everything out in a matter of minutes with empathy and a smile. 

Алексей Шевченко's profile image
Алексей Шевченко 
a month ago

Very good bank! I've been here two times. The first time, I applied for a card and opened two accounts. The second time, I came because my card had been frozen due to suspected fraud. However, this wasn't a problem with the specific branch, but with the bank's security system. Nevertheless, both times, I received assistance very quickly. The first time, I came by appointment and was seen no later than the appointed time. The employee was extremely polite, explained everything as clearly and understandably as possible, and ev... read more

xinqi xiao's profile image
xinqi xiao 
2 months ago

I’d like to report that one of the tellers provided very poor customer service during my recent visit. The interaction was unprofessional and left me dissatisfied. I hope this can be addressed. 8/27/2025 

greenday cat's profile image
greenday cat 
6 months ago

Alex took care of my banking needs today and he help me with business and personal banking issues I highly recommend him 

Tommy Zhu's profile image
Tommy Zhu 
7 months ago

Be wary of Chase just randomly closing your accounts. Never going to use them again. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 49 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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