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Chase Bank

2.7

About this business

Location details

255 Sparks Blvd, Sparks, NV, 89434, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.742 reviews
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Adam Butler's profile image
Adam Butler 
a month ago

My banker was friendly but the previous staff not so much. And they only have one ATM in the drive through...three lanes for the but only one. And u can't access the one at the building after the bank closes. Totaly ridiculous 

B Z's profile image
B Z 
2 months ago

Made a deposit at the atm inside for $2,000 and the machine just gave me a receipt to call costumer service. Took them two weeks to tell me that only $1,000 was deposited into the atm. They won’t show me footage of the cameras, said I have to file a police report. I’m 100% I put in $2k!!! 

Matt's profile image
Matt 
3 months ago

Chase has been poorly managed since 2020. Customer service is extremely rude and condescending. The big let down is appointments are needed to see a banker in person and that doesnt work for everybody. 

Daysha Simms's profile image
Daysha Simms 
5 months ago

I have had two great experiences at this establishment. Max provided exceptional customer service, assisting me with my account and thoroughly explaining each step of the process. He made a commendable effort to ensure my understanding, attentively listening and answering my many questions. It is evident that he highly values customer care, going above and beyond to ensure clients leave the bank informed and satisfied. While there was a slight wait, it was not overly long. I am generally prepared for a wait when visiting mos... read more

Jacob's profile image
Jacob 
6 months ago

These asswipes denied my 8 month pregnant wife use of the bathroom and made her walk across the street to use one while she was about to piss herself in their lobby. I would’ve never had this problem at my regular chase. What kind of individual denies a pregnant woman use of a bathroom!!! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 42 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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