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Chase Bank

2.3

About this business

Location details

6503 82nd St, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.374 reviews
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Jody Edwards's profile image
Jody Edwards 
3 days ago

Great banking experience. Reed was extremely helpful and very professional. Leena also was helpful and answered all my questions . I don’t know what all the other griping people are talking about. I would recommend this bank to anyone. They’re are a hell of a lot better than Wells Fargo 

Highlighted review
Zainab Al-Shaibani's profile image
Zainab Al-Shaibani 
6 days ago

Worst staff experience ever. I had an appointment to open a bank account for our minor, but the banking agent, Leena Salem, seemed completely unknowledgeable about the process. On top of that, her attitude was extremely unprofessional. 

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Batyr Bozjan's profile image
Batyr Bozjan 
3 weeks ago

Arrived 10 minutes early for my appointment, but no one checked me in and there was still no update even 15 minutes past the scheduled time. It made scheduling an appointment feel pointless. 

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A William's profile image
A William 
a month ago

Just when you think Chase can't get any worse... see what happens when you have a death in the family and have to deal with being a trustee... and getting money moved where it should be (including WITHIN Chase). It's a TOTAL NIGHTMARE. Chase will put up one road block after another for MONTHS on end. Unprofessional and unacceptable treatment. I will be ending all my personal and business relationships with Chase. 

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Margarita Perez's profile image
Margarita Perez 
3 months ago

I haven't had a bad experience since I've been with bank they been helpful and understanding 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 74 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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