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Chase Bank

2.3

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

6503 82nd St, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.360 reviews
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Hello Hello's profile image
Hello Hello 
on Google
2 months ago

No public bathroom.....You want old money? You need to accommodate!! 

MIchael's profile image
MIchael 
on Google
5 months ago

Every time I come to this location since there is only 2 branches in Lubbock the ATM can NEVER accept deposits! The other branch is a 15 minute drive across town which is very inconvenient. Wish they would get this deposit issue fixed since I am always at work the times that the branch is open, the one time that I did try to go inside the line was ridiculously long and I could tell so many people were frustrated from waiting so I left to save myself the headache. 

Max's profile image
Max 
on Google
6 months ago

I don't know if others here went on some bad days or if I just went on a good day. It was really busy when I walked in but the line moved somewhat quickly. There were 2 tellers but an extra one came out and asked the next in line what they'd need to make things go faster. The one who helped me, Jazzlynn, was extremely nice and professional. Got what I needed quickly. Clean facilities. Good location. Not very organized setup inside. If a line forms, it cuts straight through the middle so there'll be awkward gaps for others cr... read more

Will Maynard's profile image
Will Maynard 
on Google
7 months ago

Said I had to make an appointment to make account user changes (add a user). Said they couldn’t do it at all same day due to short staff although the lobby was empty. I’m happy to wait, but why even have an open lobby if you can’t make basic account changes without an appointment? I recommend banking elsewhere. 

Rob Dickson's profile image
Rob Dickson 
on Google
8 months ago

This place sucks 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 60 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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