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Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

9245 Baltimore National Pike, Ellicott City, MD, 21042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.830 reviews
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Nick G's profile image
Nick G 
on Google
2 weeks ago

The teller wouldn’t let me use the bathroom. I came in hoping to talk to someone about opening a line of credit and get myself some cash. Now I don’t even want to use the ATM here. I think I’m gonna move all my money to another bank. 

Sangeeth Antonysamy's profile image
Sangeeth Antonysamy 
on Google
3 weeks ago

I never had someone picked my call and always asks us to call back later. We cannot always drive to the bank for any information. Worst branch 

Childcare Benton's profile image
Childcare Benton 
on Google
3 weeks ago

What’s the Point of Having a Bank Account If I Can’t Use My Own Money? So let me get this straight, Chase—I have money in my account, I have direct deposit set up, and you still won’t cash my check? What exactly is the point of banking with you if I can’t access my own funds? Even worse, no one could give me a straight answer. Just a bunch of confused looks, blank stares, and “I don’t know” responses. Apparently, basic banking functions like cashing a check are now too complicated for Chase to handle. Impressive. Zero soluti... read more

Barbara Li's profile image
Barbara Li 
on Google
5 months ago

No one answers the phone, even for their own Chase customer service team. One of their tellers left a voicemail to call them back. What a joke. Ordered Euros in small denominations and they got it wrong. Would rather drive to a branch farther away with better customer service. 

Kayla Vaughn-Douglas's profile image
Kayla Vaughn-Douglas 
on Google
6 months ago
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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 30 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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