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Chase Bank
- Finance
- Fleming Island, FL
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
1516 County Rd 220, Fleming Island, FL, 32003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The customer service that I received at the branch and or on the phone to the branch has been absolutely terrible. I'm hoping that improves in the future.
I walked in after leaving another Chase location that turned me away and refused to assist me. I was super frazzled. My husband and I got married months ago and I was able to update my last name on every account I have except my accounts with Chase. My husband is in the military, Chase requires you to change your name in person and we have not had a local Chase Bank, we were finally relocated here, where there are physical Chase Bank locations. Because my name is updated elsewhere, I have bills and orders bouncing due to dis... read more
This is not a Fleming Island branch issue. The review is initiated at merchant service division. I am a home inspector and take point of sell payments. Four times this month Chase Bank held up my payments for multiple days. They won't answer any questions. Know nothing and won't talk to me about the money I have earned and why I can't have access to it. Now I will be waiting over the weekend to hear back from them. As small business I cannot afford this. They have no reasoning for the review. Can't tell me what caused it or ... read more
Poor customer service
Update: I had a situation where, my account was almost compromised. The general manager Kyle when he realized the situation after a day, he made it right and was able to assist me to make sure my transaction ran smooth.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.3 star rating with 19 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 5:00 p.m.
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