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Chase Bank

3.1

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

731 Montauk Hwy, Montauk, NY, 11954, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.111 reviews
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Brenden Kennedy's profile image
Brenden Kennedy 
on Google
a month ago

I just came in at 4:55pm on a Friday before a holiday weekend. The system wouldn’t let me complete the transaction despite having the funds. The team was phenomenal is helping me. Three women came together to problem solve and with their creative solutions we were able to complete the transaction I so needed. I’m incredibly impressed and grateful for the efforts of this team. 

catarina rabaça's profile image
catarina rabaça 
on Google
8 months ago

I was attended to by Ms. Erica Williams, who was extremely rude. Initially, she answered my question, but I didn’t understand the document. When I asked further questions, she ignored me and called the next customers. When I insisted on getting an explanation or asked for her name to file a complaint, she said she didn’t care and disappeared from the counter. This happened in front of other customers and employees, who all ignored the situation. Later, I filed a complaint with another employee, who deleted part of my text be... read more

Patricia A Collins's profile image
Patricia A Collins 
on Google
a year ago

One of the few physical locations of a major bank. Glad to have one in Montauk. I use the drive-thru a lot 

Steve Alexander's profile image
Steve Alexander 
on Google
2 years ago

The worst Chase Branch ive ever been too, atm machines are always broken, not accepting deposits etc. Today it took my money(cash deposit) but was never deposited into my accounts. Had to wait on the phone for 45 mins and they said they will “look into it”. Hold on to your money until you get to another branch stay away from this one 

Dylan Snyder's profile image
Dylan Snyder 
on Google
2 years ago

Terrible service 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 11 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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