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Chase Bank

3.3

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8201 Greensboro Dr Ste 110, McLean, VA, 22102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.323 reviews
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Anh Nguyen's profile image
Anh Nguyen 
on Google
a month ago

I’ve been a longtime Chase client and do my business with chase. I called ahead and was told I could just walk in. The bank closes at 5 PM, and I arrived at 4 PM, expecting assistance. However, Maria refused to help me right away, stating they were no longer taking customers for the day. I explained that I had to travel the next day and was willing to wait, as I only needed five minutes with a banker to resolve an issue with my account. Despite this, she remained dismissive, repeatedly saying no without any consideration. He... read more

Ax L's profile image
Ax L 
on Google
5 months ago

On 10.18.2024, I walked into the branch for the 1st time. I was greeted with a big & warm smile from Kofi Marfo who pleasantly escorted me to the bank teller after telling him that I needed to get a certified check. The tellers, Monica & Maria were very sweet & helpful making the transaction very smooth. We actually all laughed together because I couldn’t remember my debit pin #. Subsequently, I saw Kai & Kofi at the rep desk to change my address on file. Both of them were very sincere, warm & personable. Really appreciated ... read more

Ricky Mu's profile image
Ricky Mu 
on Google
8 months ago

Ahmed was very professional and helpful. Great service. 

Simranpal Singh's profile image
Simranpal Singh 
on Google
a year ago

I wanted to extend my heartfelt gratitude to Christopher Smith, affectionately known as Chris, for his exceptional assistance as my Relationship Banker Officer at Chase Bank. From the moment I stepped into the branch, Chris's warm demeanor and expertise immediately put me at ease. Not only did he guide me seamlessly through the process of managing my accounts, but he also took the time to understand my financial needs and tailor solutions accordingly. Chris's professionalism, combined with his genuine interest in ensuring my... read more

Jovan Jovanovic's profile image
Jovan Jovanovic 
on Google
a year ago

I am writing to express my extreme disappointment in the recent encounter I had at the Chase Bank branch located at 8201 Greensboro Dr Ste 110, McLean, VA 22102. The incident involved the branch manager, Patrick, who displayed rude, disrespectful, and racist behavior towards both myself and my cousin. We visited the branch to resolve an issue with the mobile app, and my cousin accompanied me to understand the reason behind the app blockage. However, instead of receiving proper assistance and guidance, we were met with a comp... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 23 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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