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Chase Bank

2.9

About this business

Location details

101 N Kirkwood Rd, Kirkwood, MO, 63122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.947 reviews
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steven f's profile image
steven f 
2 months ago

Donna Ward is fantastic and friendly. 

Harold Brantley's profile image
Harold Brantley 
2 months ago

Literally never have had a better banking experience. They’ve never given me a hard time about getting my own money and have really gone the extra mile in customer service and showing me that they care especially the Downtown Kirkwood branch!!!! Everyone in there treats you like they care!! 10/10 

Steven's profile image
Steven 
6 months ago

Very clean and newer bank branch. Smells fresh. Customer service is lackluster. The workers just stand there and stare at you instead of welcoming you in. We needed an appointment with a banker and were told that “their banker was on vacation for a couple more weeks”. That’s crazy to me. Regardless, they do have self-serve machines that work fine in the lobby. It’s a tad hard to find parking. 

Kyamran Makharadze's profile image
Kyamran Makharadze 
8 months ago
S Lamp's profile image
S Lamp 
a year ago

11/7/2024: I am very disappointed in the service I received from this location. I made a cash deposit on monday and their system was down, came back up briefly where it looked like my deposit went through on their end (even though i didn't see on my end). They assured me they would call me to update me (they wouldn't give my money back). However, I never received a call. Wednesday night it was still pending, thursday morning (today) it just disappeared. Then it reappeared as a pending deposit again! This was a cash deposit! ... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 47 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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