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Chase Bank
- Finance
- Lutz, FL
About this business
Location details
3995 Van Dyke Rd, Lutz, FL, 33558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had such a great experience at Chase Bank with Anna Perez! She is kind, patient, and really takes the time to help and explain everything. It was such a relief to work with someone who cares and makes the process easy. Thank you, Anna, for the excellent service.
After three days and six separate calls to Chase Bank’s fraud prevention team, I’m left with zero resolution and a lot of frustration. Each call involved long wait times, repeated explanations, and no meaningful progress. The system feels broken—especially when dealing with something as serious as fraud. I expected better responsiveness and accountability from a major financial institution. Instead, I’ve experienced delays, poor communication, and a lack of urgency. If Chase wants to build trust, they need to overhaul how th... read more
Update: Chase voluntarily close my account effective August 4 and I still have not received a check from them with whatever money I had left in my account they blocked all access. I guess I was too much work for them. They like easy accounts not a lot of withdrawals not a lot of money movement if you want to use them for crypto and stuff that you need quick purchases on Chase is not your bank. There were times when I desperately needed to speak with the local branch, but they were too busy to answer the phone and directed me... read more
Opened account today process was seamless compared to launching a rocket. The only thing that was missing was some coffee.. Come on guys.
Thank you ! I have a great experience today with Chase Bank Anna Perez was very professional with my operations. Thank you!
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.3 star rating with 29 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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