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Chase Bank

2.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

21111 Frederick Rd, Germantown, MD, 20876, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.792 reviews
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Ajoy G's profile image
Ajoy G 
on Google
a week ago
Baris Inanc's profile image
Baris Inanc 
on Google
a month ago

visited Chase Bank today to open an account, and I had a fantastic experience. ALİ KELES was incredibly helpful, patient, and professional throughout the process. They explained everything clearly, answered all my questions, and made sure I felt comfortable with my new account. Their friendly attitude and excellent customer service made my visit smooth and enjoyable. I truly appreciate their assistance and highly recommend Chase Bank for anyone looking for great service! Thank you, ALİ KELES, for your outstanding help! 

Karanbir Singh Kooner's profile image
Karanbir Singh Kooner 
on Google
2 months ago

CHASE BANKS ALL OVER USA MAKES ACCOUNTS FOR PEOPLE ON ASYLUM BUT THIS BRANCH DOES NOT DO IT. 

Laura Boykin Okalebo's profile image
Laura Boykin Okalebo 
on Google
3 months ago

Slow slow slow service. Very understaffed and not pleasant bankers. Waited nearly an hour. 

Barbee's profile image
Barbee 
on Google
3 months ago

I recently visited chase location in Germantown and had an amazing experience! I want to especially thank one of the staff members Mina S and the manager who went above and beyond to assist us. They were incredibly patient, professional, and spent a lot of time helping us resolve a complex issue. Step by step, they explained everything clearly and made sure we fully understood the solution. Their kindness and attentiveness really stood out, and they made us feel valued and respected throughout the entire process. Huge thanks... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 92 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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