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Chase Bank

2.6

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Location details

960 N Collier Blvd, Marco Island, FL, 34145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.623 reviews
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frank's profile image
frank 
2 weeks ago

I highly recommend not going to this bank. I just left there trying to open an account and the the person banker I was dealing with was very rude and arrogant. I got in my car and drove across the street to Bank of America and had a great experience. 

D C's profile image
D C 
4 months ago

Terry Simmons in this branch a Miss/ Woman? Or a Mr./ Men? I had a horrible experience with this branch on the 7th, a person with a lots of facial hair, I don't know is he or she, said helping me with that i need to go the my safe box, after the security questions, he told me to move to the side behide the wall to wait for him to let me go to the safe box section, I wait and wait, I didn't see him, so I back out the section to see where he is, I found out he is helping a lady on the waiting line, OK I said to myself someone ... read more

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Tim Mack 
6 months ago

Mr. Terry Simmons VP greeted me at the door , I explained I needed a banker , he directed me to the teller , said she could help me … didn’t ask what I needed ,.. I said she can help me with a fraud claim ? Yes she can …. Right then I knew this was going to be a long visit … I showed ( my phone ) with the check , my name spelled wrong , address incomplete , no signature , 11 digit check # …. Mr Wilson asked how long I’d been with Chase …?… like that maybe this issue , I said before you were born , has it ever happened before... read more

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Tim Frey 
2 years ago

I do not like leaving bad reviews but Chase earned this review. We opened an account, deposited a check that Chase errantly marked a check as fraudulent. Chase refuses to return the check to the issuing party. We had no progress after dozens of phone calls with Chase. Today we filed a complaint with the Florida Office of Financial Regulation. Shame on Chase. 

Violet Sabe's profile image
Violet Sabe 
3 years ago

We have several business accounts at Chase and they've always provided great service. After hurricane Ian left me 18 days with no internet, they graciously let me use their Wi-Fi, and I was able to get work done those days and keep our business going. Staff went above and beyond and I appreciate them very much. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 23 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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