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36200 Detroit Rd, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Had a pre-confirmed appointment for 11:00am this morning with my Chase branch representative Cherie Unger, at Avon, OH, branch. I got to that branch 10 minutes early and waited at the lobby. At 11:05am, l approached the teller and asked for Cherie. I found out that Cherie was a bank teller and not a customer service rep. She had no clue about my confirmed appointment. She advised me that they couldn’t accommodate me today, since they only have one person at customer service and was booked all day. She suggested reschedule my... read more
Lorne was incredibly helpful and friendly. I had been denied an account by multiple other banks just that same day, but then I walked into Chase and got exactly what I needed and more.
Friendly people, I was in and out in no time.
John, the manager, was exactly no help when I went in as a non-customer, to deposit a decent amount of American Curency (cash) in a customer's account. Instead of helping me find a solution he stood there like a parrot and kept repeating "It's against our policy". The Teller was very apologetic and tried to help, but he was useless. In reading other reviews, it looks like I got off easy. He has been even less help with others.
Chase Bank has a 2.8 star rating with 25 reviews.
Chase Bank is open now. It will close at 5:00 p.m.
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