Chase Bank

Brian Bates 

on Google

2 months ago

I’m a longtime Chase client with several accounts, and I’ve now had three separate experiences at this branch where the same representative refused to help me and my daughter because we didn’t have an appointment, even though his next one wasn’t for another 45 minutes or more each time. I understand appointments help manage traffic, but when the branch is quiet and there’s clearly time, it feels unreasonable and unwelcoming to be turned away. I’ll take full responsibility for returning a second and third time, hoping for a d... read more

Ram Chillar 

on Google

2 months ago

Some of the best, knowledgeable and courteous staff 

JEREMY ALTERVAIN 

on Google

a year ago

On August 2nd, I walked into the Chase Bank branch in Incline Village without an appointment to open a new business account. The branch was empty, and it seemed like the employees were almost just waiting for someone to help. I was assigned to Mr. William Mathis, who immediately gave off an unapproachable vibe, like he just didn’t 'feel' like working. He informed me that I needed to schedule a 90-minute appointment to open a new account, even though I have multiple accounts with Chase already. My gut told me to just go to an... read more

Midori Verity 

on Google

a year ago

I went in to pick up a doc to open a biz account. I knew I wouldn't be able to meet with someone without an appointment - BUT Jacob Wilkinson, branch Assistant VP, went over and beyond for me. Jacob was friendly and incredibly helpful! 

Anton Komarov 

on Google

a year ago

Unprofessional staff. I did ask straight question and they said you good. All they do only appointments… been waiting one week! To get oh we’re sorry we can’t do that. This bank look like sleeping room. Barely walking and don’t know they job.