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Chase Bank

3.2

About this business

Location details

7675 Sawmill Rd, Columbus, OH, 43016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.239 reviews
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Joe Blake's profile image
Joe Blake 
3 weeks ago

Went today. Understaffed, took forever, then the banker who was supposed to help me decided to rudely push back about the checks people wrote me. Been doing the same deposits from the same payers with the same bank account for 11 years without issue, but it seemed like this guy just didn’t want me to be a Chase client anymore. 

Josh Engelhart's profile image
Josh Engelhart 
a month ago

Worst Chase branch in Columbus, avoid at all costs. Go to Powell, further down sawmill, Avery, worthingon, or online. Do yourself a favor and go literally anywhere else. Multiple issues including an account being closed systematically without review due to paperwork being incorrectly filled out at the branch, charging fees every other branch waives if you ask, refusal of wrapped and rolled coin deposits, the ATM eating a $20... There is a character limit or I would keep going. Not an indictment on Chase as a whole. 

Brennen Rogers's profile image
Brennen Rogers 
5 months ago

Great service not lined up like most locations helpful staff. 

Alex Fer's profile image
Alex Fer 
9 months ago
Rena's profile image
Rena 
a year ago

This Chase branch is awful for any complex matters regarding investments. I scheduled a meeting using Chase’s online scheduling system. Daydeon did not call or email me to let me know that he will be late or need to reschedule. Do yourself the favor and go to the Powell location. Chase overall has terrible customer service, but that location is better than this one. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 39 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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