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Chase Bank

2.3

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

30605 Gateway Pl, Ladera Ranch, CA, 92694, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.38 reviews
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Cecile Jamet's profile image
Cecile Jamet 
on Google
11 months ago

No one pick the phone, no one return a phone call. Customer service is inexistant. 

Anonymous's profile image
Anonymous 
on Google
11 months ago

No one pick the phone, no one return a phone call. Customer service is inexistant. 

Lucy G-Miller's profile image
Lucy G-Miller 
on Google
a year ago

Went to Chase on 3/28/2023 to deposit a cashiers check from Chase. Miao Chen said my check needed to be on hold until the next day. Not sure why this even happened. A cashiers check should be available immediately. So, today 3/29/2023 the funds are not in my account. I spoke with someone in the holds department and she says that my funds won’t be available until 3/30/2023. This is the worst! If I knew this I should of just cashed the cashiers check and then deposited the money into my account. This is such an inconvenience, ... read more

Nancy T's profile image
Nancy T 
on Google
3 years ago

So came in today to open a new account..no customers were in the bank..nobody looked up and said a word..5 employees staring at their computers in their offices with the door closed. I asked the teller and she was nice enough to ask a woman in her office to help me..instead asked the teller to get my name and number so someone can call me tomorrow. So I myself was a bank manager for over 30 years and I would never ever ignore a customer less alone have my teller tell a customer to get a name and number since there was no ban... read more

Nikki Ong's profile image
Nikki Ong 
on Google
5 years ago

I absolutely LOVE the team there at Chase! They are terrific and I am so glad. It feels like visiting good friends and family every time I come in. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 8 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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