Chase Bank

Edward Lupo 

on Google

2 weeks ago

Clara Hoffmeier, Branch Operation Lead, 840 Sunrise Hwy, saved me from an extremely rude manager who repeatedly cut me off when I attempted to speak to her. This manager was so disrespectful that I raised my voice to tell her that that she doesn’t listen and walked out of her office. As I was about to leave the facility, Clara softly approached me in a calming voice and asked if I needed some help. I explained that I needed to have some paper copy documents sent to the Chase Arizona office in support of a Heloc application. ... read more

Adrienne 

on Google

4 months ago

Very unprofessional place I walked in and three people was behind the counter. A male was just finishing up with a customer and two ladies was standing there talking to each other. Even though I was the only one on the line, it was no one in front of me and no one behind me. I stood there for at least 2 to 3 minutes until one person address me. The first thing out of her mouth was do you have an account here? As if I was just standing here just to be standing in here with no money. I never was asked this question at any othe... read more

Diana Cestaro 

on Google

6 months ago

I find it unacceptable I have been sent not one, but two of my dead mother's debit cards connected to her account because we have the same name. My card was expiring and up for renewal, and I have been trying to get the new debit card working for months. I have been without a debit card for weeks, because they shredded the original which was actually working, which has caused a late fee on my phone bill because I was assured it was fixed when it wasn't. I have had countless phone calls and have gone in person to chase with m... read more

davie martinez 

on Google

a year ago

The poor rating is for the outside machines. To often they don’t work. Especially the drive through machine. It’s old and slow. Update the thing already.