Chase Bank

Adrienne 

on Google

2 months ago

Very unprofessional place I walked in and three people was behind the counter. A male was just finishing up with a customer and two ladies was standing there talking to each other. Even though I was the only one on the line, it was no one in front of me and no one behind me. I stood there for at least 2 to 3 minutes until one person address me. The first thing out of her mouth was do you have an account here? As if I was just standing here just to be standing in here with no money. I never was asked this question at any othe... read more

Diana Cestaro 

on Google

4 months ago

I find it unacceptable I have been sent not one, but two of my dead mother's debit cards connected to her account because we have the same name. My card was expiring and up for renewal, and I have been trying to get the new debit card working for months. I have been without a debit card for weeks, because they shredded the original which was actually working, which has caused a late fee on my phone bill because I was assured it was fixed when it wasn't. I have had countless phone calls and have gone in person to chase with m... read more

davie martinez 

on Google

a year ago

The poor rating is for the outside machines. To often they don’t work. Especially the drive through machine. It’s old and slow. Update the thing already. 

Justine Nicole 

on Google

a year ago

I wish I could give Chase 0 stars. I opened an account with them and deposited my paycheck for maternity leave, mind you that's 2 months pay that I had been waiting on since March. They put a 10 day hold on my money because I am a new customer. No one told me when I opened the account that this would be done until they had my check deposited. I am sitting here after having a moment of relief completely stressed. I have a brand new baby and my MONTHS of salary is inaccessible to me. No one will help me. This hold makes absolu... read more

Jordan Nemour 

on Google

a year ago

Good