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Chase Bank

2.6

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8870 Mentor Ave, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.610 reviews
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Lee McClain's profile image
Lee McClain 
on Google
5 years ago

Unfortunately, this is not an actual bank. There are no check cashing services or bank teller services at all. It is a building with an ATM inside. When you walk in, a Chase employee sitting at a booth (like a restaurant table booth) directs you to the ATM. You can deposit a check, but you can’t cash it. You can withdraw money from your checking/savings account...but only in increments of twenty. If you are looking for any typical banking services, it isn’t able to happen at this location (or at the other newer location up t... read more

Michael Krimus's profile image
Michael Krimus 
on Google
5 years ago

4 people working, only 1 person opening accounts and the rest of them are “in training”. Horrible slow, not what I am used to from chase bank. 

Mark H's profile image
Mark H 
on Google
5 years ago

Not a real bank no tellers only machine. Also bad customer service. Employees decided to help a contractor instead of me. When done he ignored me,I had to chase him down to get help. 

Tiffany Aldridge's profile image
Tiffany Aldridge 
on Google
6 years ago

Atm was easy to access 

Nikko Harding's profile image
Nikko Harding 
on Google
6 years ago

Low staff and incompetent. Staff is not cross trained on special situations. If you have anything outside of deposit/withdrawal, they do not have staff that can handle the situation because there is only 1 person that does this and that person goes between branches. Ridiculous that you have to deal with this during business hours. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 10 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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