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10419 Watterson Trail, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Helpful staff
All the employees are very friendly and quick
I love Chase as a whole, but this branch is horrible. They are always VERY slow and offer poor customer service. I do not recommend this branch for services and its disappointing because Chase as a bank is a great place to bank.
I closed my accounts on 3/11 and Chase wrote me two checks that bounced. They literally wrote and signed the two bad checks after closing my accounts and now I am being accused of fraud for depositing those two checks they wrote into my new account. I am in process of filing fraud charge against the branch manager for this happening. All my money is now frozen because of their utter incompetence or purposeful actions in my eyes.
I normally don’t go to this location. I pulled up and sat for several minutes with not even acknowledgment so I rang the buzzer somebody came back said they would be with me momentarily I sat longer. Another customer pulled up at the window next to me was taken care yet I still sat.
Chase Bank has a 2.9 star rating with 42 reviews.
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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