This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Chase Bank
- Banks
- San Antonio, TX
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
13939 Nacogdoches Rd, San Antonio, TX, 78217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I recently had an unfortunate experience with this Chase Bank Location. I approached them to have a document notarized, expecting a straightforward process as outlined by notary guidelines (and previous experience with other Chase Banks). However, instead of simply verifying my identification and stamping the document, they chose to read through my entire document, which I believe is a clear violation of my privacy. The primary role of a notary is to verify the identity of the signer and ensure that the document is executed ... read more
I bring deposits daily for my job, and holy crap this drive through is ridiculously slow I’ve been to other branches, and it’s in and out, but this one.. you might wanna pack a lunch.
Was here Monday morning, they said I should come back on Tuesday. Arrived on Tuesday, they said I should’ve made an appointment. Couldn’t they mentioned it on Monday?
If I can rate zero I'll do it for this branch, I walked in last Thursday to open new account for my son, very nice and helpful lady advised me to come in Saturday because they do it with appointments and it's will be 1st come first serve, I do walked in at 9:30 and after waiting for 30 minutes in the line they told me they are busy now and he go to ask and come back to me and said they have appointments and I can come at 12 to serve me, I accept that and come back at 12, other banker come to me and said he will serve me if t... read more
There was inaccurate information provided regarding opening an account, and it seems that no one else at the bank is able to assist despite there being 8 people present at the branch. I had scheduled this appointment weeks ago. It is essential for them to have multiple staff members trained in handling accounts, rather than relying on just one individual. This lack of preparedness not only reflects poorly on the bank's customer service but also causes unnecessary frustration for clients. Additionally, it raises concerns abou... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3 star rating with 85 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com