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Chase Bank

2.7

About this business

Location details

3659 E Evans Rd, San Antonio, TX, 78259, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.735 reviews
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Ximena Lopez's profile image
Ximena Lopez 
3 months ago

HORRIBLE - nobody answers the phone. Please add a receptionist to answer calls. Nobody wants the automated system. 

Kiro Magdi's profile image
Kiro Magdi 
4 months ago

Worst customer service I’ve experienced at Chase Bank. The manager treated me very badly and was unprofessional. My issue was not resolved. I do not recommend dealing with them. 

Steve Hilton's profile image
Steve Hilton 
8 months ago

I needed a notary this morning and went to Chase Bank on Evans Road and Bulverde. Lisa greeted me at the door and completed my request in a timely manner. She was friendly, professional, and made me feel very special. Lisa exemplifies the quality of the staff at this bank which makes each visit a pleasant and satisfying experience 

Corey Givens's profile image
Corey Givens 
8 months ago

I have always had an amazing in-person experience at this bank. I’m going through a divorce and they have helped me through the process every step of the way. I came in for some bank statements today and questions about my home loan and the branch manager personally spoke with me for as long as she needed to. Giving me her personal experience and offering a helping hand. I know when I walk into this bank they have my best interest in mind. I’ll never bank with anyone else. Thank you. 

Sean Duffy's profile image
Sean Duffy 
10 months ago

I have been using this branch for years and have always been impressed with their customer service. Tanner, Lydia, Lisa, and Jessica deserve a shout-out for going above and beyond the call of duty. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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