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Chase Bank

3.7

About this business

Location details

545 E John Carpenter Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.753 reviews
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Mrs. Not Interested's profile image
Mrs. Not Interested 
a month ago

I’ve been with Chase for over 15 years and recently pulled a quarter of $1 million out of investments just because of an interaction with bankers at this branch. They don’t know what they’re doing, incompetent, and are losing customers for stupid reasons. They wouldn’t print out a few forms that I needed for a money order that I was processing there. I’ve never had this kind of issue at any other branch before. If you want to be treated like your money is valued, don’t go here. 

Rosy canyon's profile image
Rosy canyon 
a month ago

I had an absolutely astonishing experience at this branch. There was one person in the technical department who was exceptionally competent, reasonable, and truly outstanding in character. He handled my issue quickly and calmly, and his solution was perfect. He deserves five stars without question. However, before I reached him, I had to deal with an operator whose attitude and ability were the complete opposite. She was unhelpful, irresponsible, and kept giving irrelevant and incorrect explanations. She wasted an entire hou... read more

Patrick Thornton's profile image
Patrick Thornton 
2 months ago

No matter what time you call this location, they never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever answer the phone. Not once. 

Licell Herndz's profile image
Licell Herndz 
2 months ago

The best 

Amit Gupta's profile image
Amit Gupta 
2 months ago

Good location 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.7 star rating with 53 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

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