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Chase Bank
- Banks
- Irving, TX
About this business
Location details
545 E John Carpenter Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
True THANKS to the kind, gracious employee that was so good to my 83 year old mother on Monday, 08.17.26. My mom has been an Irving Chase customer for decades, she went to her branch on Irving Blvd and was truly mistreated by employees there. She needed proof of bank balances for a Medicare/Medicaid audit which was under a time constraint. Employees there refused to help her and stated they did not have time. My mom does not use a computer and has a flip phone. She felt so helpless, worried and embarrassed by how callusly sh... read more
I’ve been with Chase for over 15 years and recently pulled a quarter of $1 million out of investments just because of an interaction with bankers at this branch. They don’t know what they’re doing, incompetent, and are losing customers for stupid reasons. They wouldn’t print out a few forms that I needed for a money order that I was processing there. I’ve never had this kind of issue at any other branch before. If you want to be treated like your money is valued, don’t go here.
I had an absolutely astonishing experience at this branch. There was one person in the technical department who was exceptionally competent, reasonable, and truly outstanding in character. He handled my issue quickly and calmly, and his solution was perfect. He deserves five stars without question. However, before I reached him, I had to deal with an operator whose attitude and ability were the complete opposite. She was unhelpful, irresponsible, and kept giving irrelevant and incorrect explanations. She wasted an entire hou... read more
No matter what time you call this location, they never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever answer the phone. Not once.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.7 star rating with 55 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open on Monday at 8:00 a.m.
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