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Chase Bank

3.6

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

545 E John Carpenter Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.641 reviews
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Carolina Tejada's profile image
Carolina Tejada 
on Google
a month ago

Extremely unhelpful 

nihit chaudhary's profile image
nihit chaudhary 
on Google
2 months ago
Nadiya Lakhani's profile image
Nadiya Lakhani 
on Google
3 months ago

So unimpressed. Couldn’t open an account online so decided to go to the branch. Was asked to wait - 25 mins later, comes by and says “everyone is busy so you can schedule an appointment or wait if you want”. Shouldn’t have I been given the option to schedule when I came in? 50+mins later, still waiting...at this point, I am just curious how much longer and if I will be seen given it’s already 4:30pm. The bank itself looks like they are stuck in the 1990s - cubicle for bankers and can hear what they are saying… at least 3x ab... read more

Marianne R's profile image
Marianne R 
on Google
6 months ago

Having had an awful experience at a Fort Worth branch, I was wary about getting help with a joint checking account. My sister and I met at the Las Colinas branch and were helped by Sokoya Wright-Montgomery. What a pleasant surprise. She was so helpful and kind. She was able to answer any and all questions. Nothing was too difficult. I highly recommend her for your Chase Customer Service needs. 

Aliuska Diaz Torres's profile image
Aliuska Diaz Torres 
on Google
7 months ago

Es muy agradable explica bien todo me sentí muy complacida y a gusto con su buen trato y su servicio hacia mi 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.6 star rating with 41 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 8:00 a.m. 

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