Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.7
  • Banks
  • Prospect Heights, IL

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2 E Euclid Ave, Prospect Heights, IL, 60070, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
2.746 reviews
Select a rating
Petya Gangova's profile image
Petya Gangova 
on Google
4 months ago

I have always visited this location and everyone has been so nice there, but today I had bad experience with one banker Bianca. The lady was not very friendly and she even asked the manager to come and explain the situation as I was not understanding. I felt very disrespected and discriminated. The manager was so nice though and for 5 min we resolved the issue. Anyway it took 30 min to do something that can be done for 10 min. 

Mimi Mickey's profile image
Mimi Mickey 
on Google
7 months ago

Please pay your light bill! I was in your parking lot tonight and no lights on. Only lights were on blue building and ATM. I could barely see ATM numbers with no lights outside. As I was leaving the lot onto Elmhurst Rd., I almost hit a person walking in the darkness because none of your light poles were on or working. 

Anonymous's profile image
Anonymous 
on Google
9 months ago

Parking lot is terrible and more than enough reason to avoid this location completely. Depending on who you get, you can either have a good experience or waste your time completely with someone who hates their job and wants to get you out of their face and dismiss your problem because they simply do not care at all. Naila Khan is terrible and does not like her job at all and it's very obvious. Every experience with her has been disheartening. Therese and Pam though are sweethearts who love helping and do their best to serve ... read more

Ashley Rose's profile image
Ashley Rose 
on Google
9 months ago

Parking lot is terrible and more than enough reason to avoid this location completely. Depending on who you get, you can either have a good experience or waste your time completely with someone who hates their job and wants to get you out of their face and dismiss your problem because they simply do not care at all. Naila Khan is terrible and does not like her job at all and it's very obvious. Every experience with her has been disheartening. Therese and Pam though are sweethearts who love helping and do their best to serve ... read more

Becky Lavin's profile image
Becky Lavin 
on Google
10 months ago

From the moment I walked in Bianka/Bianca whatever her name is gave me a nasty look and was looking at me up and down. She lied to me and said that my pin to my debit card was reset only to find out later on that day that it wasn’t. I had to come back in for the second time. Such horrible experience with this lady she likes to judge woman while looking like Penelope off criminal minds with those hideous stilettos. She couldn’t resolve a simple issue and wasted my time. I highly suggest getting help from the men that work her... read more

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 46 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com