Chase Bank

Elsa C Lorenzo 

on Google

4 months ago

We have not been to this Chase Branch before yesterday. As soon as we walked in, Ms. Rose asked us how she can help us! Our need was for a Private Client Banker to work on. Mr. Nicholas G. Lupi invited us to his office promptly. He listened and did everything he could to assist us walk out with what we needed. He was empathetic even when my husband rang him later in the day and requested to undo what we walked out with🫡! Chase Bank staff at this branch deserve praiseand our genuine thanks. 

Jane Starkes 

on Google

6 months ago

Horrendous! Josephine accepted for deposit an unendorsed check payable to another person than the name on the account, then contacted us two days later to tell us that they realized they had made the error. She stated it would be reversed as a bank error. We requested written confirmation of the reversal of bank error, as the mistaken deposit can cause huge financial loss to our family for legal reasons. We were assured the mistake would be taken care of. This was nearly three weeks ago. The deposit has NOT been reversed, no... read more

Susana Tam 

on Google

2 years ago

The customer service is great. People who work there are super friendly and very helpful. Only downside is, I wish there were someone at the door to greet you and answer any questions. Instead of having to go to the teller to ask. Overall, my experience isn’t all that bad compared to the other branches I go to in the city. 

Bob Makofsky 

on Google

3 years ago

They don't answer the phone, for two days.