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Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

20880 Biscayne Blvd, Aventura, FL, 33180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.8118 reviews
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Helmuth Heurich's profile image
Helmuth Heurich 
on Google
a week ago
Vera Arkad'evna's profile image
Vera Arkad'evna 
on Google
4 months ago

Amazing customer service. All clerks very professional. 

Marcelo Schamy's profile image
Marcelo Schamy 
on Google
5 months ago

La atención de Nicolás Rodríguez fue excelente !!!! 

Celia Ruiz's profile image
Celia Ruiz 
on Google
6 months ago

I’ve given this Chase branch multiple chances, but the service continues to disappoint. I went in to open a high school account for my daughter and close her kids' account. While I was waiting, two other customers arrived without appointments—I know this because the staff asked them questions in the middle of the lobby. One customer was there for the same transaction as me, and the other needed a notary. Both were helped before me, even though I had arrived first. As a former banker, I know that opening an account is a strai... read more

George Serrano's profile image
George Serrano 
on Google
7 months ago

I am writing this review to commend the exceptional customer service provided by Dominik Muñoz at the Chase branch in Aventura. During my recent visit to the bank to make a transfer, I was informed by the front desk staff that I would need to wait at least 45 minutes for assistance. After approximately half an hour of waiting, I observed that many employees were engaged in socializing rather than attending to customer needs. When I inquired about the status of my request, I was simply told to continue waiting. At that moment... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 118 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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