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Chase Bank
- Banks
- Aventura, FL
About this business
Location details
20880 Biscayne Blvd, Aventura, FL, 33180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had an extremely disappointing experience with this Chase branch. The customer service throughout the entire process has been terrible. No one takes ownership or follows up on customer issues. The branch manager personally told me he would call me back after I met with him, but I'm still waiting for that call. I went back to the branch a second time when he wasn't there, and another employee assured me they would remind him to contact me. Once again, no one ever called. I'm very dissatisfied with the way my case has been h... read more
I had the pleasure of working with Rami El-Zein at Chase Bank, and I cannot say enough about the exceptional level of service he provided. I was dealing with a complex banking process that required patience, attention to detail, and extensive knowledge. Rami guided me through every step, ensuring that I fully understood the process and that everything was handled correctly. What stood out most was his professionalism, responsiveness, and genuine commitment to helping me achieve a successful outcome. He consistently went abov... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.9 star rating with 129 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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