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Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

600 W Lake St, Addison, IL, 60101, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
2.881 reviews
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Christina Zouras's profile image
Christina Zouras 
on Google
6 months ago

Had an issue with some auto payments to my credit union disconnecting via Plaid. I couldn't solve it over the phone with my credit union. And I wasn't getting much help from customer support over the phone with Chase. So I came in here in person to help clear the issue. Their teller, Yolanta, was so patient and walked me through it. Thanks Yolanta for all the help!! 

Berlinda's Food 4 The SOUL's profile image
Berlinda's Food 4 The SOUL 
on Google
7 months ago

Lol! 100% of the time they do NOT PICK UP THE PHONE.. Even when it's slow a day and time. The staff knows "Do not touch the phones" we can get away with it because we are a "Busy" location. Lol! I lived downtown next to a busy Chase Bank and the ALWAYS answered the phone.. everytime... why inconvenience consumers is this manner on your slow days and times when u are able to answer but don't. 🤷‍♀️ GO "INSIDE" THIS Chase LOCATION AND RING THEIR PHONE.. They will ignore your call infront of u.. 👀 on a slow day. 

James VanderKoon's profile image
James VanderKoon 
on Google
8 months ago

Great customer service and helpful. 

Nilesh Parikh's profile image
Nilesh Parikh 
on Google
8 months ago

They were very helpful with my bank account and it was very fast. 

Elizabeth Kemper's profile image
Elizabeth Kemper 
on Google
10 months ago

One drive thru lane and 3 ATMs. Need I say more? Chaos in that line. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 81 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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