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Chase Bank

3.2

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1705 Spring Green Blvd, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.260 reviews
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Keith Veir's profile image
Keith Veir 
on Google
3 weeks ago

Run from this branch, maybe Chase Bank altogether. Neglectful and deceptive when attempting to open an estate account and even after a complaint never received follow up as they indicated. Forget calls being answered too. If you want bad service this is the place for you. 

Renard Leo's profile image
Renard Leo 
on Google
a month ago

Very bad attitude, unwilling to handle business for new users 

Anthony Perez's profile image
Anthony Perez 
on Google
a month ago

Rude customer service. No will of helping 

Luis Mendez's profile image
Luis Mendez 
on Google
a month ago

Terrible experience. I walked in trying to open an investment account no less and first I was greeted by someone other than the person I had scheduled the appointment. He walked me in his "office" and he was having lunch out of a Tupperware which I thought was disgusting and out of place - I could see his food from where I was sitting. Then he had no idea why I was there even though I had specifically mentioned it before. Then he said "you can look at everything online and set up the account yourself". Just terrible. I stood... read more

Layo Abe's profile image
Layo Abe 
on Google
3 months ago

I can’t seem to ever get a hold of a staff member to attend a phone appointment. 3 times, I’ve tried to book a phone appointment and 3 times I’ve waited by my phone in futility. How do you operate this way and service your customers abroad? I need to know my account officer and can’t find that info anywhere? This is really frustrating and i can’t keep banking this way! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 60 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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