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Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
23910 Southwest Fwy, Rosenberg, TX, 77471, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I agree, very unprofessional. The banker who was supposed to help me with a CD asked me to make an appointment on another day since it was Friday late in the day. So I did for Monday and I received several reminders in between. I actually arrived 10 minutes early but the young man was not in his cubicle and didn’t acknowledge me and then 10 minutes after my appointment time, he came from the back and said I’ll be right with you. Then he disappeared for more than 30 minutes and I had my young son with me who was really bored.... read more
This is the worst chase location I've ever been to. The female employees are nice, but every male employee (ESPECIALLY THE MANAGER) is rude. AVOID THIS LOCATION AT ALL COSTS!
This Chase is the reason why I am closing my accounts after many years. On two occasions within several months they put a hold on my check that I deposit every month and have been depositing every month for 2 years. I contacted fraud and they blamed it on the branch. Of course the branch blamed it on fraud. Both employees were rude, especially the fraud representative. When I said that I was taking my business elsewhere, he told me to do what I needed to do. This is trash.
The current manger at this location is the worst. No help what’s so over, never did she apologized for the inconvenience she cause. Save the time and go to a better location cause this is not it.
I never even waste time to leave a bad review - customer service is the worst here. Time wasted.
Chase Bank has a 2.3 star rating with 115 reviews.
Chase Bank is closed now. It will open at 9:00 a.m.
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