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Chase Bank

2.2

About this business

Location details

23910 Southwest Fwy, Rosenberg, TX, 77471, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.2127 reviews
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J M's profile image
J M 
2 weeks ago

So you would think that businesses with such low ratings would actually look into the feedback and make improvements. This location it is laughable. They usually only have one outside operating atm. I came in once just to simply to change my telephone number on my account. I needed an appointment just to do that, but they had no appointments for the day. Awesome. The layout of the bank is so awkward. Ypu have to walk to the back corner where everybody is literally practically behind your neck. When you're trying to pull out ... read more

Justin Florez's profile image
Justin Florez 
2 months ago

Great customer service! 

Ben Brushe's profile image
Ben Brushe 
2 months ago

Great customer service! 

Santiago Caiza's profile image
Santiago Caiza 
2 months ago

Llegué a la tienda a las 4 de la tarde la persona que me resivio no fue nada amable y nada profesional para abrir una cuenta me dijo que se tardaba al rededor de 40 minutos es algo ilógico no volvería más a este banco 

Elizabeth Davis's profile image
Elizabeth Davis 
2 months ago

Today I went to your bank to update the name on my account. A woman wearing glasses assisted me, but her attitude and professionalism were extremely poor. When I asked her to help me call and make the correction, she immediately said, “You can’t speak English, so I can’t help you.” I told her that Chase offers translation services, but she just replied indifferently, “Then you wait.” Because of this, I went to another Chase branch, and their staff solved the same problem for me within thirty seconds. The difference in servic... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.2 star rating with 127 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Tuesday at 9:00 a.m. 

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