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Chase Bank
- Banks
- Elgin, IL
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
500 N Shady Oaks Dr, Elgin, IL, 60120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
Long lines at the drive up ATM. Also, if you're on foot, there is no accessible ATM after hours. They don't want non car customers using the drive up, but they provide no alternative. What's the point of Chase holding my money when I can't even get to it?
They really need to up the maintenance on the ATM’s here, they are often not working. Chase, please get more ATM’s in this area of Elgin, we are underserved.
Always a long line to use the drive-up ATM. 5 cars in front of me and 7 cars behind me, only one drive-up ATM is functional. This location does not offer an after hours walk-in option.
Horrible service. Went in to open an account for my high-schooler. I was turned away to another location because they couldn't at the moment. It was a fully staffed branch with 4 maybe 5 bankers and also fully staffed on the teller side. (I WAS 2ND CUSTOMER INSIDE @ 9AM).Then I asked about resetting a pin for another card and the individual told me to do it on the App because they couldn't. WHAT KIND OF SERVICE IS THIS? MEANWHILE YOU HAVE BANKERS GOSSIPING /LAUGHING ALL LOUD. Never coming to this branch AGAIN. Definitely loo... read more
As a long time chase customer I got the run around today one more reason why the big man doesn't care about us. They told me it would take two weeks to do what CAFCU credit union across town was able to do in 5 minutes. Unacceptable & 0 reason why a human at the branch could not assist instead they would only snail mail me what I needed when in reality I needed it today. Credit unions & local over big bank all day bad job Chase we deserve better.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.8 star rating with 54 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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