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Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
300 Northwest Hwy, Cary, IL, 60013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | Open now |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I had to take a moment to recognize the incredible service my family received from Josh and Joel at Chase Bank in Cary, IL. They helped my Mom invest and navigate my Grandma’s Trust account and they did so with professionalism, patience, and a level of care that’s hard to come by. What REALLY stood out was what happened after my Mom unexpectedly passed away. Josh and Joel were not only helpful—they were incredibly compassionate. They walked us through the next steps with such empathy and respect, going FAR beyond what you’d ... read more
Avoid this branch like the plague. I went into the branch in November 2024 (it is now March 2025) to open new accounts to to take advantage of new account offers that would have given me $900 in bonuses if I met certain criteria (amounts in account and direct deposit). Their employee, as it turns out only signed me up for a $300 deal and even though I had proof of what I offer wanted him to sign me up for, they will not honor that. That employee also promised me two books of checks for free - which I never received, and they... read more
I went in to change the last name on my account on a Friday, and they were very busy. The man at the entrance let me know I could make an appointment at the counter, and the woman at the counter was very kind and helpful creating that appointment for me. When I came back for my appointment, I was helped by Joel. He was very informative and friendly. He was able to change the name on my account, and reach out to my credit cards to let them know my name had changed as well. Everything went smoothly, and I was in and out. Would... read more
Update - I have since been here twice and did not have any issues with getting cash out! This Chase is closest to my home, and yesterday I attempted to go for the first time to use the ATM - and yes I read that sometimes the ATM is not working, but I figured, what are the chances that it wouldn't be fixed by now.... well not just one, but both drive-up ATMs were not working. ATMs are practically the only reason I physically go to banks... so it is saddening that this one's ATMs don't work... If by chance I ever try them agai... read more
Horrid experience, had unauthorized charge, called, horrible service, no help received to remove unauthorized charge
Chase Bank has a 2.9 star rating with 33 reviews.
Chase Bank is open now. It will close at 6:00 p.m.
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