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Chase Bank
- Banks
- Crystal Lake, IL
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
550 Crystal Point And Rte 14, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
Unfriendly teller would recommend going to the other branch
I had a great experience with Chase Bank on Saturday, May 24, 2025. The employees there are all super nice and they helped me with my financial needs at a time of starting a new job. Getting everything set up was super quick and easy and I really enjoyed working with Chase Bank as our family has for years. (Written 6-3-25)
Branch never picks up the phone. Always have a problem getting ahold of our bank!
I provided my son with a Cashier's Check from my bank, Baxter Credit Union (BCU) for an automobile purchase. The teller at Chase when he went to deposit the check refused to validate the check so funds for the purchase would be available immediately. Which is the reason for a cashier's check. We took the check back to BCU and they provided me cash instead, which I then gave to my son. The Teller at Chase was obviously not aware of what a cashier's check is and provided extremely poor customer service. If you desire a good ba... read more
I have used this bank in the past for business and personal and clearly it has not changed. My wife and I have had nothing but issues here. I closed my acct years ago. Terrible experience everytime. The employees ALWAYS have a very bad attitude and do not care to change this over the years. Always an attitude with there customers.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.4 star rating with 78 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 8:30 a.m.
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