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Chase Bank

3.4

About this business

Location details

4750 Dixie Hwy, Wyoming, MI, 48329, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.429 reviews
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Kaylin Harris's profile image
Kaylin Harris 
4 months ago

I’ve never had an issue with this bank until today, with Leslie Johnson.. with whom i had a meeting scheduled with to start a new business account. She called me before the meeting to tell me I don’t have the proper paperwork to open the account, (she had no idea what I did or didn’t have) but couldn’t tell me what I needed. She proceeded to tell me to “google it” She is incredibly rude & unprofessional for absolutely no reason, other than she doesn’t know what she’s doing so she takes it out on others? No idea.. But a diff... read more

Rick Schoonover's profile image
Rick Schoonover 
5 months ago

Why can’t I schedule a meeting at this branch using my Chase app to get a document notarized? Every other branch shows up but this one. A better question might be, why the hell doesn’t Chase have bankers that are accessible to without scheduling an appointment? They believe they are the most important people on the planet. In fact, it is their customers that are the most important. I am pulling out almost a half million from Chase later this week. I will only keep the checking account as it is inconvenient to change many aut... read more

Catherine Birk's profile image
Catherine Birk 
a year ago

Customer service NOT. Understaffed. Trying to get info on a cd. Robots telling you to go online to get info. Obviously human help is not the norm. 

Regina Groulx (Gina)'s profile image
Regina Groulx (Gina) 
a year ago

Very good team,,very helpfull, and understanding 

Katie Hutchins's profile image
Katie Hutchins 
a year ago

This Chase Bank branch offers a disappointing experience - with a poorly maintained exterior and driveway that give the impression it’s closing! The ATM frequently fails to process cash, often rejecting it and preventing deposits. Beware of all their stupid fees... 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 29 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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