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Chase Bank

3.0

About this business

Location details

3714 N Broadway St, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.091 reviews
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Andrea Helms's profile image
Andrea Helms 
2 days ago

The staff at this location are great, no complaints. However, it's 2026 and somehow the ATM (the only one available outside of business hours) is broken more than it's functional. And the vestibule ATM is only accessible during business hours?? Who made that decision? I routinely end up paying to access my money at the BofA ATM a block away. The manager of this branch should personally reimburse me for all those non-Chase ATM fees. Evaluating other banks after 25+ years as a Chase customer simply bc I want access to my own m... read more

paula devaughn's profile image
paula devaughn 
a month ago

I just love Rachel, she is the best teller 

Christopher Ricciardi's profile image
Christopher Ricciardi 
a month ago

Staff is excellent. Eduardo helped me with a complicated matter and he knocked it out of the park. Awesome job. Only wish the secured atm vestibule was open earlier and later in the day on the weekends. Otherwise great experience. 

Christopher Ashby's profile image
Christopher Ashby 
2 months ago

ATM is always broken 

Connor Bishop's profile image
Connor Bishop 
2 months ago

Update: As of 8/22/26, outside ATM works with tap now. As other reviews have said, the outside ATM doesn’t read a card. Don’t waste your time. Will update this review if I ever discover it is fixed. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 91 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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