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Chase Bank

2.5

About this business

Location details

163 W Merrick Rd, Valley Stream, NY, 11580, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.546 reviews
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Zulfiqar Ahmed's profile image
Zulfiqar Ahmed 
a day ago

They holded my check for 11 days and then restricted my account after crediting it. Then they didn’t let me move my money and i called them and they said we have decided not to keep your account with us and we are deleting your account. I dont know why they held my money after realsing they again held it. They made my life hell. Worst bank ever, i would never recommend this bank to anyone. Pathetic and unprofessional services given to customers 

Angelique de la cruz's profile image
Angelique de la cruz 
a month ago

I would give a zero star. Banking with Chase since I was a teen. Their Overall 2.5 star is a testament of their substandard customer service. I bank with them for convenience : Chase bank is easily accessible. I Walked in 11/28/25 came to open acct for children. Wait was long. but the issue wasn’t the wait. A female personnel wasn’t able to help because she had a scheduled 1pm appt . She went to ask the another male bank personnel to help. I assume his answer was no. He suggested I should come back later or the following day... read more

Judith Destin's profile image
Judith Destin 
a month ago
ivory7777's profile image
ivory7777 
a month ago

Quick and pleasant service. Person was very kind and helpful. 

Carlene Trini's profile image
Carlene Trini 
4 months ago

Bank Teller Therese is such a wonderful professional and kind hearted person. May the good Lord continue to bless her and her Family as well. Thank you for going above and beyond to help me Therese. Stay Blessed 🙌 🙏 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 46 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

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