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Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

3127 Main St, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.841 reviews
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Peter Phoummavong's profile image
Peter Phoummavong 
on Google
5 months ago

I can’t speak highly enough about my experience with Richard at Chase Bank! Every time I come in—no matter if I’m in business attire or casual clothes—Richard greets me warmly and makes me feel genuinely valued as a customer. His professionalism is top-notch, and he handles every transaction with flawless precision, ensuring each one goes smoothly. He has a remarkable ability to make complex banking needs feel effortless, which speaks to his expertise and attention to detail. Beyond his technical skills, Richard has an incre... read more

Bill Anderson's profile image
Bill Anderson 
on Google
9 months ago

Terrible customer service 

Tyler Covington's profile image
Tyler Covington 
on Google
a year ago

I was just met with a level of rudeness and unprofessionalism which is unacceptable by an employee at this Chase. The manager Vy is absolutely fantastic and I truly feel for her having to manage such a terrible employee. Unfortunately, I did not get the employees name, but he was a heavy set, African American male. Super unexpected and disappointing as someone who has used Chase for 15+ years. This is only a 2 star and not 1 star because of how great Vy was. 

David Sica's profile image
David Sica 
on Google
a year ago

Tried coming in for the 4th time to open up a business account; not once have I seen an effort to accommodate my wife and I. First couple times the lady manager had an attitude, not once they have been able to help with any request. They even gave me trouble with a simple cashier’s check. Terrible CHASE. Useless should be name of the location. 

mark morgello's profile image
mark morgello 
on Google
a year ago

Takes weeks to get a hold on checks lifted. Everyone says there is nothing they can do. Bank else where. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 41 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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