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Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
3127 Main St, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I can’t speak highly enough about my experience with Richard at Chase Bank! Every time I come in—no matter if I’m in business attire or casual clothes—Richard greets me warmly and makes me feel genuinely valued as a customer. His professionalism is top-notch, and he handles every transaction with flawless precision, ensuring each one goes smoothly. He has a remarkable ability to make complex banking needs feel effortless, which speaks to his expertise and attention to detail. Beyond his technical skills, Richard has an incre... read more
Terrible customer service
I was just met with a level of rudeness and unprofessionalism which is unacceptable by an employee at this Chase. The manager Vy is absolutely fantastic and I truly feel for her having to manage such a terrible employee. Unfortunately, I did not get the employees name, but he was a heavy set, African American male. Super unexpected and disappointing as someone who has used Chase for 15+ years. This is only a 2 star and not 1 star because of how great Vy was.
Tried coming in for the 4th time to open up a business account; not once have I seen an effort to accommodate my wife and I. First couple times the lady manager had an attitude, not once they have been able to help with any request. They even gave me trouble with a simple cashier’s check. Terrible CHASE. Useless should be name of the location.
Takes weeks to get a hold on checks lifted. Everyone says there is nothing they can do. Bank else where.
Chase Bank has a 2.8 star rating with 41 reviews.
Chase Bank is open now. It will close at 6:00 p.m.
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