Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

3127 Main St, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.749 reviews
Select a rating
Imtiaz Ansari's profile image
Imtiaz Ansari 
on Google
4 days ago

Nice service 

Juanita Morris's profile image
Juanita Morris 
on Google
a week ago

Been banking there for around 25 years, never had any issues. The teller was always helpful when I needed help. 

Jessica Kruse's profile image
Jessica Kruse 
on Google
a month ago

I would give 0, but I can't. This place has given me the worst customer service for cashing my payroll check..it has been the hardest thing ever, every single time. It goes from chashing my check-in 1 day to having to wait a full week for it. It's not right. Absolutely no help, I've called every single time trying to get an answer, or help onthe matter, or a report.... zerohelp 

linda r.'s profile image
linda r. 
on Google
2 months ago

Very slow poor customer service. They make you wait in the drive through for at least 10 mins while helping people inside just to tell you they can’t help you. We have multiple business accounts and credit cards yet they treat you like someone who’s never banked with them. Shame on you shame on the people you hire. So embarrassing for Chase to have lousy people represent them. Uneducated, unqualified and unprofessional. 👎 

Elijah Garza's profile image
Elijah Garza 
on Google
2 months ago

Very poor Cusotmer service. Can’t even pull money out even showing my ID previous day and even though I can show my routing and account number. This branch is terrible. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 49 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com