Chase Bank

Vanessa Feaman 

on Google

4 weeks ago

I had a very disappointing experience working with Daniel. Customer service and compassion go a long way in banking, and unfortunately Daniel showed neither. His approach felt extremely robotic and insincere, and it was clear there was little effort to understand or help resolve my situation. What made the experience even more frustrating is that I initially asked to see Jonathan, who I have worked with before and who provides excellent service. Jonathan is extremely knowledgeable, patient, and shows genuine empathy when hel... read more

Johan Martinez 

on Google

2 months ago

Jonathan David Rodriguez was very helpful and very outgoing I really appreciate the help. make me happy with my decision with banking with chase. 

Paulina Agudelo 

on Google

5 months ago

We had an appointment with Daniel Rubiano, once we got there he claimed that we would have to rebook an appointment because that one that we had made was too late. The appointment we made was for 4:30 they close at 5:00 (understandable) but why have have a time slot open online for that time if it's not valid. He was very rude from the get go and barely assessed our question. He gave us two options for what we wanted to do, we asked what the differences between the two were he said there was none which there was. He gave dif... read more

Ricardo Ramirez 

on Google

6 months ago

Pésima atención en la sede del Chase Bank ubicada en el 6492 Lake Worth Rd, Lake Wortk Beach, FL 33463, en especial el de una señora llamada Marta, que no respeta los turnos, NI REGISTRA a los que llegan solicitando servicio o asesoría. Necesitaba una tarjeta de crédito, en su ausencia y después de una larga espera me alejé espantado sin lograr que me atendieran.