Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.9

About this business

Location details

4081 Stone Mountain Hwy, Lilburn, GA, 30047, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.969 reviews
Select a rating
Sey Wavey's profile image
Sey Wavey 
a month ago

Alexander Rousseau was an amazing CS rep! This guy deserves a raise .. he was polite and helped me out in a timely fashion .. will probably make this branch my home base ! 

Sumitha M's profile image
Sumitha M 
2 months ago

I booked an appointment to meet with an advisor to obtain a medallion signature guarantee and received multiple reminders confirming the appointment. Just one minute before I was about to leave for a 20-minute drive, I received a call telling me that this service isn’t offered at that location. This was extremely frustrating and a complete waste of my time, especially given the repeated confirmations leading up to the appointment. I was then told they would contact another bank to see if the one person who provides this sign... read more

Toas Notyal's profile image
Toas Notyal 
4 months ago

Vice president questioned me about a request i had made...no need to respond with another question...I felt disrespected..I hate the Chase Bank locations and this one is terrible as well..Chase...good name, because we are always "Chasing" you guys down ..lack of locations service will eventually close you down. Thanks again for the. ."LACK " of service i expected every time ... 

Ace Pham's profile image
Ace Pham 
7 months ago

I had a great experience at this bank. My sister and I had a hiccup with our transfer and Believe, the manager, took his time to help us, with a smile on his face. It’s not easy to find someone this enthusiastic. Thank you. 

Myra Phillips's profile image
Myra Phillips 
7 months ago

The bank is clean. The staff are friendly and professional. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 69 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com