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Chase Bank

2.6

About this business

Location details

10011 Valley View St, Cypress, CA, 90630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.677 reviews
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Christopher Thomas Pionessa's profile image
Christopher Thomas Pionessa 
3 weeks ago

I wish I could give 0 stars , they refused to help me open a checking account because my credit score was to low??? I didn't want a credit card , I wanted a direct deposit/ checking account !!! They said they couldn't help me ?? I went across the parking lot to Citi Bank and not only did they open my account, they hooked up my instant ATM card , direct deposit and paperless account !!!! Melody at Citi Bank is awesome !!!! Screw you Chase !!!! Horrible experience...... 

DL's profile image
DL 
a month ago
Jessica Im's profile image
Jessica Im 
3 months ago

I can only speak of who I spoke with and I wish I can add an extra star to my experience. Miss Sadia Ilyas. The other day I was on hold in increments of 10 mins for nearly over an hour on the phone, chase customer service bouncing me from one department to the next and pushed me to an external source to only be redirected back to Chase, feeling completely helpless at this point. One of my issue can only be fixed in person and on top of that Miss Sadia Ilyas was able to go the extra distance to get my information aligned with... read more

John Smith's profile image
John Smith 
7 months ago

I am coming to this location for the past 10 years. Never a problem. Respectful, polite, and professional. I am stunned by the rating. It would be absolute disservice to them to give anything less than 5 stars. It is a great pleasure doing business with them. 

Zeeshan Mahmud's profile image
Zeeshan Mahmud 
7 months ago

I am coming to this location for the past 10 years. Never a problem. Respectful, polite, and professional. I am stunned by the rating. It would be absolute disservice to them to give anything less than 5 stars. It is a great pleasure doing business with them. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 77 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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