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Chase Bank
- Banks
- Laguna Niguel, CA
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
32361 Golden Lantern Ste A, Ste A, Laguna Niguel, CA, 92677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
People working there couldn’t answer any questions. Told us multiple contradictory statements about requirements for opening an account. The person we met with seemed to know nothing about the process without calling others for help.
---- Update Review December 2024---- Our experience at Chase just continues to get worse. My wife has multiple business accounts, along with our own personal accounts. After someone hacked her account and set up a fake ACH for employee payments (which she has no employees), $50K was stolen from her acct. We were out of town when she tried to access the acct, only to be locked out by Chase. They clearly sensed fraud was happening and shut the account down. Initially they accused her of setting up the payments to the fake empl... read more
Horrible customer service. I walk in there with a deposit problem and the two ladies welcoming people look at me with an indignant attitude like “how dare you interrupt our conversation”. The people that work at this branch are very limited in the services they provide if you are a business dealing with typical money movement actions. Not sure how many times we heard, “we don’t do that here”. If you’re a business, I would consider carefully on whether Chase is the bank for you.
Worst chase bank, Slow Service is and not welcome to new customers. Can you believe it? Even if you have appointment nobody is not available to answering basic questions, try other branches and do not waste your time in this location.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.5 star rating with 15 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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