Chase Bank

Trevor Grimes 

on Google

a month ago

I was having a hard time tracking down a letter that was mailed to me 5 years ago. Cece was able to track down the letter which I needed to start a new job. She went above and beyond and reached out to multiple departments to get the letter for me. She is very friendly and personable, a great banker. Thank you! 

Parker Whitham 

on Google

4 months ago

People working there couldn’t answer any questions. Told us multiple contradictory statements about requirements for opening an account. The person we met with seemed to know nothing about the process without calling others for help. 

Gary 

on Google

7 months ago

---- Update Review December 2024---- Our experience at Chase just continues to get worse. My wife has multiple business accounts, along with our own personal accounts. After someone hacked her account and set up a fake ACH for employee payments (which she has no employees), $50K was stolen from her acct. We were out of town when she tried to access the acct, only to be locked out by Chase. They clearly sensed fraud was happening and shut the account down. Initially they accused her of setting up the payments to the fake empl... read more

Gary 

on Google

11 months ago

Horrible customer service. I walk in there with a deposit problem and the two ladies welcoming people look at me with an indignant attitude like “how dare you interrupt our conversation”. The people that work at this branch are very limited in the services they provide if you are a business dealing with typical money movement actions. Not sure how many times we heard, “we don’t do that here”. If you’re a business, I would consider carefully on whether Chase is the bank for you.