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Chase Bank

3.1

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

5581 Broadway, New York, NY, 10463, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.141 reviews
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Rosalia Taveras's profile image
Rosalia Taveras 
on Google
2 months ago

The biggest scam! I went to withdraw 100 dollars and it said technical problem ! It took my 100 from my account! Mind you if it was a technical problem it should had NOT taken my money ! I told them An they said its nothing they can do while file a claim Till this day i still haven't received my 100'dollars they stoled! Mind you ive been to millions of chase bank and it has never happened but here! Will never use my card here again!!!! 

Marshall T's profile image
Marshall T 
on Google
4 months ago

Worst Chase I've been to ever..a total of 9 ATMs and just one of them is giving 5s and 20s..The others are just dispensing 100s or 1s dollar bills. Spoke to the manager who said she has no control over the issue. The funny thing is that they extended their normal business hours but still run as shitty as it did before. 

Maria Oquendo's profile image
Maria Oquendo 
on Google
4 months ago

I went today and there were only two tellers with a long line, but they have two people at the door greeting. I rather see a security person at the door and more tellers. I don't care for a hello or a goodbye. We want to get out quick. 

Juan soto's profile image
Juan soto 
on Google
5 months ago

La asesora Genesis hace un servicio demasiado bueno es muy profesional y amable súper recomendada busca las mejores soluciones para los clientes 

Roselyn Conesa's profile image
Roselyn Conesa 
on Google
8 months ago

Unhappy customer! I had an ATM at this location take my money during a cash deposit and shut down during the transaction! I panicked and immediately went inside the branch to speak to a branch manager who informed me there was an hour's wait to talk to someone about the situation. She advised that I call the number on the receipt to speak to a representative who would put in a claim for the problem and that I would take the exact steps that branch personnel would be doing. She ensured money would be credited to my account. I... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 41 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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