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Chase Bank

3.0

About this business

Location details

112 W Austin St, Marshall, TX, 75670, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.037 reviews
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Juan Rojas's profile image
Juan Rojas 
on Google
a month ago

Rude 

Juan Rubio's profile image
Juan Rubio 
on Google
a month ago
Matt Idom's profile image
Matt Idom 
on Google
4 months ago

Had appointment this afternoon scheduled at 1:30 pm as I’m considering moving all of my banking to Chase. (My son’s recommendation) Drive 30 minutes and walk in to which a lady ask if she can help me. I tell her I have an appointment. She asked my name. Then she says “The bankers not here.” I ask when to expect her. She says she’s not coming in. No explanation. She offers to reschedule me twice. I ask why I wasn’t notified. She’s a bit defensive now and presumes I’m being rude. She says “There’s only two of us working here a... read more

B.A Patriot's profile image
B.A Patriot 
on Google
7 months ago

We scheduled a meeting with Jasmine through the Chase app to have some documents notarized. She was extremely friendly and the entire experience was super easy and convenient, even after we showed up 15 minutes late. Highly recommend this location for notary services! 

T. S.'s profile image
T. S. 
on Google
8 months ago

These are the rudest people I have ever met from the bank manager Melissa all the way to the tellers. I have never seen such horrible customer service like I have here! Even the crack heads at cefco are nicer than the people here! I have waited time and time again how rude they are to different customers everyone of them should be ashamed of how they treat people in there! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 37 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 1:00 p.m.  

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