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Chase Bank

2.2

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

12713 Shops Pkwy, Bldg R, Bldg R, Lakeway, TX, 78738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.243 reviews
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Dan Walsh's profile image
Dan Walsh 
on Google
2 months ago

Tried to call 3 times at different times of day and the didn't answer. Call Chase customer service and they tried to connect me directly and failed as well. One star for being consistently bad at picking up the phone 

Jen Knoedl's profile image
Jen Knoedl 
on Google
4 months ago

Incredibly inefficient. 

Linda Cullender's profile image
Linda Cullender 
on Google
6 months ago

Me and my husband stopped by to open 2" new money" accounts-one business and one to park proceeds of the sale of our apartment building. Three guys in their offices doing anything (nothing ) to greet or acknowledge us for 11 minutes. You snooze-you lose. 

Benjamin Kennemann's profile image
Benjamin Kennemann 
on Google
7 months ago

Rude employees. I walked in and no one was working. All the employees were having a social hour. Takes about 5 min for one of them to ask if I needed help. I tell them I need help opening a business account and then all of a sudden they’re all busy with “clients” for the rest of the day. I definitely won’t be taking my business here. Save your time and find another bank. 

Lida Oftadeh's profile image
Lida Oftadeh 
on Google
8 months ago

The worst customer service ever 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.2 star rating with 43 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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