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Chase Bank
- Banks
- Lakeway, TX
About this business
Location details
12713 Shops Pkwy, Bldg R, Bldg R, Lakeway, TX, 78738, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Extremely slow service. I cashier! Frustrating experience.
Stopped in to have someone made a signature on my accounts. After 30 minutes, I am still waiting to see someone. The person I am waiting to see is on a personal call. And they wonder why I don’t use their private banking.
Set an appointment to meet here a week in advance to open a checking account for my minor son - we have been very excited about this day. Drove all the way here and the bank is closed, I understand that inclement weather is coming, but didn’t receive any communication, phone call, text message, or email. Received a reminder text this morning. This is my second time setting a meeting with Chase, the first time despite having the confirmation - I wasn’t on their schedule. You guys are a top tier financial institution, your cus... read more
Friendly courteous staff. Genuinely seem to care about issues and try to resolve them
really wish I didn’t have to leave a one-star review , it’s my first one this year but I’m extremely disappointed with my experience. The location is convenient and the staff seemed OK but Chase held my cashier’s check for several days, causing serious issues. I deposited a cashier’s check specifically so the funds would be available immediately for someone who urgently needed them. Instead, I was told to call a number for follow-up, and no one was helpful. I was repeatedly told, “There’s nothing we can do,” and they even tr... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.3 star rating with 51 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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